Privacy Policy

Last updated: 11/25/2025

AGD Point (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics services and mobile application.

Information We Collect

1. Personal Information

We collect the following personal information when you use our services:

  • Full name
  • Email address
  • Phone number
  • Physical address (pickup and delivery locations)
  • Company information (if applicable)
2. Automatically Collected Information
  • Device information (device type, operating system)
  • Usage data and app performance metrics
  • Location data (when permission is granted)
  • IP address and network information

How We Use Your Information

We use your information for the following purposes:

  • Provide logistics and shipping services
  • Process and track shipments
  • Communicate about your orders and services
  • Improve app performance and user experience
  • Provide customer support
  • Comply with legal obligations
  • Prevent fraud and ensure security
Analytics and Performance Monitoring

Firebase Analytics: We use Google Firebase Analytics to understand how users interact with our app. This service collects anonymous usage data such as app opens, screen views, and user actions.

Firebase Crashlytics: We use Firebase Crashlytics to monitor app crashes and stability. This system automatically collects error data to help us fix issues quickly.

You can opt out of analytics data collection in your device settings or by contacting us.

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: Trusted partners who help deliver our logistics services.
  • Legal Requirements: When required to comply with laws or protect our rights.
  • Business Transfers: During mergers, acquisitions, or asset sales.
  • Consent: With your explicit permission.

We never sell your personal information to third parties.

Data Security and Retention

Security Measures

We use industry-standard security practices, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Strong access control and authentication
  • Secure servers and infrastructure
Data Retention

We retain your personal information only as long as necessary to provide our services and comply with laws. You may request deletion of your data at any time.

Your Privacy Rights

You may have rights depending on your location, including:

  • Right to Access
  • Right to Correction
  • Right to Deletion
  • Right to Data Portability
  • Right to Opt-out of data processing

To exercise these rights, please contact us.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted here with a new “Last updated” date. Please review the policy regularly.

Contact Us

If you have questions or requests related to this Privacy Policy, you can contact us:

  • Email: support@agdpoint.com
  • Phone: +1 (646) 472-6593

This Privacy Policy complies with GDPR, CCPA, and Google Play Store requirements.